OpenAI

Company

Key	Value
Company	OpenAI
Founded	2015
Web Site	https://openai.com/
Description	OpenAI is an AI research and deployment company.
Location	San Francisco, US

Team

Key	Value
Title	Senior Engineer, User Ops
Mission	My mission was to improve the reliability of the API platform by building proactive monitoring, leading incident response, and improving observability.
Term	2025-09 - current
Type	Permanent
Scope	I built proactive monitoring to detect issues early and reduce user impact. I led incident response to restore service quickly and prevent repeated incidents. I improved observability to make debugging faster and operations safer.

Projects

TBD